Terms & Conditions

The Pure Yoga Wellbeing Centre offers yoga classes, remedial massage, bodywork, and integrative health services. All services are provided for general health and wellbeing purposes only.

Our services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified health provider with any questions you may have regarding a medical condition. Do not disregard professional medical advice or delay seeking it because of something you have experienced during a session.

Results from our services vary between individuals. We make no guarantees regarding specific health outcomes.

Appointments can be booked online via our booking system. Bookings are confirmed upon receipt of your booking confirmation email.

We require a minimum of 24 hours notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours notice, or failure to attend without notice, may incur a cancellation fee of up to 50% of the service fee.

For yoga class passes and packages, cancellations must be made at least 2 hours before the scheduled class start time. Late cancellations or no-shows will result in the class credit being forfeited.

We reserve the right to cancel or reschedule classes and appointments due to unforeseen circumstances. In such cases, you will be notified as soon as practicable and offered an alternative time or a full refund.

Refunds for services cancelled by The Pure Yoga Wellbeing Centre will be processed in full within 5–7 business days to the original payment method.

Class passes and packages are non-refundable once purchased, except where required by Australian Consumer Law. Unused credits may be transferred to another person upon request.

If you are dissatisfied with a service, please contact us within 7 days of your appointment. We will work with you in good faith to reach a fair resolution.

Please arrive at least 5 minutes before your scheduled class. Late arrivals may not be admitted once a class has commenced, as entry can be disruptive to other participants.

Please inform your instructor of any injuries, health conditions, or physical limitations before class begins. This allows us to offer appropriate modifications to keep you safe.

Participants are expected to behave respectfully toward instructors and fellow students. We reserve the right to ask any person to leave if their behaviour is disruptive or disrespectful.

Mobile phones should be switched to silent during classes. Photography or recording during sessions is not permitted without prior written consent.

By attending a class or receiving a treatment, you acknowledge that yoga and bodywork involve physical activity and hands-on therapy that carry inherent risks, including the possibility of physical injury.

You confirm that you are physically fit to participate in the activities you have booked, or that you have disclosed any relevant health conditions to your practitioner prior to your session.

To the extent permitted by law, The Pure Yoga Wellbeing Centre and its practitioners are not liable for any injury, loss, or damage arising from your participation in classes or treatments, except where caused by our negligence.

If you are pregnant, have a recent injury, chronic condition, or are under medical care, please consult your doctor before booking and inform your practitioner at the time of booking.

To the maximum extent permitted by applicable law, The Pure Yoga Wellbeing Centre's total liability to you for any claim arising out of or in connection with our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

We are not liable for any indirect, incidental, special, or consequential loss or damage, including loss of income, loss of opportunity, or loss of data.

Nothing in these terms limits or excludes any rights you may have under the Australian Consumer Law that cannot be excluded by agreement.

All content on this website, including text, images, videos, class sequences, and course materials, is the intellectual property of The Pure Yoga Wellbeing Centre or its licensors and is protected by Australian copyright law.

You may not reproduce, distribute, modify, or create derivative works from any of our content without prior written permission.

Class sequences, workshop materials, and course content shared during sessions are for your personal use only and may not be recorded, reproduced, or taught without our express written consent.

Your personal information is collected and handled in accordance with our Privacy Policy and the Australian Privacy Act 1988. Please review our Privacy Policy for full details on how we collect, use, and protect your information.

These terms are governed by the laws of Queensland, Australia. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Queensland.

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after any changes constitutes acceptance of the new terms.